Earthquakes may strike at anytime, anywhere. Protect yourself and your family by having an earthquake readiness plan in place. Here are some tips for your earthquake readiness plan.
Take some time to discuss evacuation with your family. Sketch a floor plan of your home; walk through each room and discuss evacuation details.
Plan a second way to exit each room or area. If special equipment is needed, mark where it is located.
Mark where your emergency food, water, first aid kits, and fire extinguishers are located.
Store a type-ABC fire extinguisher in an easily accessible location.
Mark where the utility switches or valves are located, and learn how to turn off your gas and water mains, as well as electricity.
Indicate the location of your family’s emergency outdoor meeting place.
Keep several flashlights in easily accessible places around the house.
Keep a wrench or turn-off tool in waterproof wrap near the gas meter.
Know whether you live, work or play in a tsunami hazard zone.
Obtain a NOAA Weather Radio with the Public Alert feature to notify you of tsunamis and other hazards.
Keep a flashlight, slippers and gloves next to beds.
Keep your gas tank at least half full.
Determine safe spaces away from windows in each room of your home. Choose spots where it is unlikely something will fall on you.
Prepare a disaster kit. Stock up on canned food, a first-aid kit, 3 gallons of water per person, dust masks, goggles, battery-operated radio and flashlights
In the Philippines, the main emergency hotline you can call during an earthquake or any other disaster is:
At MORESCO-1, we are committed to providing excellent service to our Member-Consumer-Owners (MCOs). Our goal is to ensure a seamless, transparent, and reliable experience in all aspects of your electric service. Below are the key customer service standards we follow:
1. APPLICATION FOR ELECTRIC SERVICE CONNECTIONS
We ensure a streamlined application process for both residential and big-load customers, providing clear guidance and timely updates.
2. LOCATION INSPECTION AND TURN-ON SERVICES
MORESCO-1 conducts thorough inspections for new connections and turn-ons, ensuring all technical and safety standards are met for a reliable connection.
3. RECONNECTION AND DISCONNECTION SERVICES
Our reconnection and disconnection processes are quick and hassle-free, minimizing disruptions to your electric service.
4. FIXED SERVICE DROP AND SERVICE CONNECTION CHECK
We ensure proper installation and maintenance of service drops, and our team is available for connection checks to guarantee optimal operation.
5. POWER RESTORATION AND FAULT RESPONSE
In case of outages or power quality issues, we prioritize power restoration and address faults promptly.
6. SPECIALIZED SERVICES
We offer services like check meter installation, service assembly transfers, and streetlight checkups, while efficiently handling billing queries, meter complaints, and other concerns.
7. POWER INTERRUPTION NOTIFICATIONS
MORESCO-1 ensures transparency by informing customers in advance of scheduled power interruptions, allowing you to prepare accordingly.
These standards highlight MORESCO-1’s dedication to professionalism, efficiency, and constant improvement, ensuring a smooth and reliable service for all our MCOs.
