2024 Institutional Convergence Summit: A Landmark Gathering for Synergies in Service Excellence

Cebu City, Philippines, October 16-17, 2024 — The 2024 Institutional Convergences Summit: Synergies for Service Excellence brought together top leaders and members of Institutional Services from across the nation at the Cebu Parklane International Hotel. This landmark event, spanning two days, provided an essential platform for key stakeholders to collaborate and discuss strategies aimed at enhancing the effectiveness, resilience, and sustainability of rural electrification in the Philippines.

Organized by the National Electrification Administration (NEA) and the Philippine Rural Electric Cooperatives Association (PHILRECA), the summit highlighted a significant convergence of four allied organizations—the Philippine Association of ISD Managers (PHILAIM), the Human Resource in Electric Cooperatives Association (HRECA), the Philippine Electric Cooperatives Association of Resilient Secretaries (PECAReS), and the Electric Cooperatives Consumer Welfare Officers’ Philippine Association (ECCOWPA). This unprecedented collaboration emphasized the collective responsibility to ensure that rural communities receive reliable, accessible, and sustainable electric services.

Centered around the theme, “Achieving the Goals of Rural Electrification: Recognizing the Role of Enhanced Member-Consumer Engagement in Powering Filipino Communities,” the summit underscored the crucial role of member-consumer-owners (MCOs) in achieving the broader goals of rural development and electrification. The theme highlighted the importance of engaging MCOs in meaningful ways, recognizing their role not only as beneficiaries but also as key stakeholders in the success of rural electrification initiatives.

The presence of National Officers from PHILAIM, HRECA, PECAReS, and ECCOWPA further elevated the event’s significance. These leaders reiterated their commitment to creating a more coordinated and innovative approach to addressing the challenges faced by the sector.

PHILAIM National President Edna S. Putian – Diango, JD mentioned that through various sessions and dialogues, the summit fostered the exchange of best practices and innovative solutions to drive service excellence, with a focus on increasing engagement with MCOs and enhancing the operational capacities of electric cooperatives across the country.

As the summit progresses, participants remain united in their mission to build stronger synergies and partnerships that will lead to the sustained empowerment of Filipino communities through improved electrification services and enhanced MCO engagement.

This event marks a critical step toward strengthening rural electrification, laying the groundwork for a future where every Filipino community is powered by sustainable, reliable, and inclusive energy solutions.

GENERATION CHARGES – SEPTEMBER 2024

Arun klaro sa atong mga member-consumer-owners (MCOs) ang breakdown sa atong balayranan sa generation matag bulan karung tuiga ug sa umaabot, ania ang binulan nga “Breakdown of Generation Rates” o ang atong balayrunon sa kuryente ngadto sa mga independent power producers (IPP) o generation (suppliers) nga atong gi-angkatan sa kuryente niadtong bulan sa SEPTEMBER 2024.

Gimando sa Energy Regulatory Commission (ERC) ang tanan distribution utility sa tibuok nasud sa istrikto nga pag-paskin sa binulan nga generation rates breakdown sa tanang planta diin nag-angkat kini sa enerhiya | kuryente.

Kini arun makita sa tanan konsumidor sa kuryente asa gayud ang dako ug pahat sa charges sa sa tanan players sa paghimo, pakutay ug pag-apud’apud sa gahum dagitab.

Ang MORESCO-1 adunay takus sa pagpili sa kung kang kinsa nga IPP mukuha ug kuryente alang sa iyang distribution feeds arun maka-minimize sa monthly power rates niini.

Daghang salamat.

MORESCO-1 Enhances Operational Efficiency with the Reintroduction of WEBM1: A Work Order Management and Field Monitoring Tool

In its ongoing commitment to improve operational efficiency through technological integration, MORESCO-1 has reintroduced an enhanced version of its work order management and field monitoring tool—WEBM1.

WEBM1 is an application designed to streamline the workflow of MORESCO-1’s fieldworkers by allowing them to provide automatic feedback directly into the system from the field. This app empowers workers to report the status of work orders—whether they are completed or if there are specific issues encountered. A key feature of WEBM1 is its timestamp function, which logs the exact time a work order is executed or attempted, providing a more precise and accurate record of field activities.

The tool allows for online dispatching and real-time work order feedback, enabling managers to monitor field operations remotely, even when they are not in the office. This results in more efficient decision-making and faster response times, particularly in managing scheduled, unscheduled, and emergency power interruptions.

The real-time data fed into WEBM1 from the field is integrated with SCADA (Supervisory Control and Data Acquisition), streamlining communication between field crews and Customer Welfare Officers. This automation eliminates the need for frequent calls to field crews for updates, ensuring faster monitoring and response times.

Acting General Manager Jovel B. Ubay-ubay, along with Engineering Services Manager Engr. Collen B. Tarcelo and Corporate Planning Department Manager Joni Jane F. Cabantac, have expressed positive feedback about WEBM1’s impact on MORESCO-1’s operations.

Currently, retraining on WEBM1 is being conducted for personnel in Manticao, Laguindingan, Opol, and Talakag service areas, ensuring that all fieldworkers are equipped with the knowledge and skills to maximize the benefits of this innovative system.

Through the reintroduction of WEBM1, MORESCO-1 reaffirms its dedication to technological advancement and its mission of providing faster and more efficient services to its customers.