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PUBLIC HOLIDAY ADVISORY : NINOY AQUINO DAY | AUGUST 21, 2026

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MORESCO-1 ADVISORY

NINOY AQUINO DAY | AUGUST 21, 2026

In observance of Ninoy Aquino Day, a Special Non-Working Holiday on Friday, August 21, 2026, all MORESCO-1 offices will be CLOSED. Regular office operations will RESUME on Monday, August 24, 2026.

However, selected Pay Stations and Tellering Services will remain OPEN to accommodate bill payment transactions during the holiday and weekend. Member-Consumer-Owners (MCOs) are advised to refer to the posted Holiday Schedule and Advisory Matrix for the specific operating days and hours of each payment facility.

BILL PAYMENT OPTIONS

Available During the Holiday

For your convenience, you may also settle your electricity bills through MORESCO-1’s authorized partner banks, payment centers, and digital channels:

Partner Banks & Payment Centers

  • SM & Savemore Payment Centers
  • UCPB – Bulua
  • Chinabank Savings – Cogon
  • BDO – Over-the-Counter & Online
  • PNB via QRPh
  • LANDBANK Link.BizPortal

Digital & E-Wallet Channels

  • ECPay Partners
  • GCash
  • Maya
  • All 7-Eleven Outlets
  • QRPh via participating mobile banking and e-wallet applications

REMINDER

Please make sure that your power bill is not past due and has no outstanding arrears. Payments made through third-party or online channels may require processing time; please pay ahead of your due date to avoid possible service disconnection.

FOR POWER-RELATED CONCERNS

While our offices are closed for the holiday, MORESCO-1 Operations and Maintenance Teams will remain on 24/7 standby to respond to power interruptions, emergencies, and other urgent electricity-related concerns.

SERVICE AREA CONTACT NUMBERS

Opol Service Area: 0917 709 1549
Canitoan Sub-Office: 0917 706 3151
Laguindingan Service Area: 0917 848 1624
Manticao Service Area: 0917 720 0887
Talakag Service Area: 0917 720 0896

24-HOUR CUSTOMER SERVICE HOTLINES

GLOBE
0917 325 8560 — Text
0917 794 8314 — Calls | Viber | WeChat

SMART
0939 972 3922 — Smart Text (Primary Line)
0920 955 8560 — Text
0949 889 2047 — Calls | WhatsApp

For concerns and updates, MCOs may also send a message through the official MORESCO-1 Facebook Messenger.

MORESCO-1 remains steadfast in delivering reliable, responsive, and continuous electric service to all our Member-Consumer-Owners, even during holidays.

Please be guided accordingly.

MORESCO-1
Energizing Development, Empowering Lives

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MORESCO-1 GM COLLEN B. TARCELO, LEARNING TEAM 3 WIN BEST ACTION LEARNING PROJECT AT AIM

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Project Revenue Shield earns top recognition for AI-powered, data-driven approach to reducing non-technical system losses

Another milestone for MORESCO-1 as General Manager Engr. Collen B. Tarcelo, PEE, together with Learning Team 3, earned the BEST ACTION LEARNING PROJECT (ALP) recognition under the Asian Institute of Management (AIM) Postgraduate Certificate Program in Electric Cooperative General Management.

The winning Action Learning Project, titled “PROJECT REVENUE SHIELD – Revenue Protection Intelligence (RPI): Reducing System Losses Through AI-Powered Revenue Intelligence and Consumer Analytics,” presents a proactive, data-driven framework for non-technical loss reduction in a Philippine electric cooperative.

As part of the academic requirements of the AIM postgraduate certificate program, the 31 General Managers comprising Cohort 2 were organized into four Action Learning Teams, each tasked to develop and present strategic, real-world project proposals addressing key challenges and opportunities confronting the Philippine electric cooperative sector.

For Learning Team 3, the focus was on a persistent operational challenge: electric cooperatives may already possess substantial information from billing records, meter readings, GIS and survey data, yet disconnected systems, manual analysis, and delayed field interventions can prevent these data from being translated into timely and effective revenue-protection action.

GM Tarcelo served as one of the lead presenters of Learning Team 3, taking an active role in presenting and defending Project Revenue Shield before the panel. The team identified critical operational pain points, including coverage gaps, weak targeting of high-risk accounts, slow detection of irregularities, underutilization of available data, manual review processes, and delayed field action.

Through Revenue Protection Intelligence (RPI), the project proposes harnessing AI-powered revenue intelligence and consumer analytics to integrate and analyze available operational data, identify potentially high-risk accounts, improve the prioritization of field validation, and enable faster and more informed revenue-protection interventions. The framework seeks to shift revenue protection from a largely reactive process toward a proactive, intelligence-driven operating model.

Learning Team 3 brought together electric cooperative leaders from across the country: GM Elvie Tanggawohn-Joven – Kalinga-Apayao; GM Zandro R. Gestiada – Camarines Norte; GM Virgilio C. Fortich, Jr. – Cebu III; GM Gerardo N. Oledan – Biliran; GM Collen B. Tarcelo – Misamis Oriental; GM Elvera S. Alngog – Northern Davao; GM Rolando B. Perante – Surigao del Sur I; and GM Rez Contrivida – Palawan.

The recognition of Project Revenue Shield as the Best Action Learning Project demonstrates the value of combining executive leadership, technology, analytics, and practical field experience in developing solutions to some of the electric distribution sector’s most pressing operational concerns.

For MORESCO-1, the achievement also reflects its continuing pursuit of smarter systems, stronger revenue protection, operational efficiency, and innovation-driven electric service for its Member-Consumer-Owners.

Congratulations to GM Collen B. Tarcelo and the members of Learning Team 3 for this outstanding achievement!

PROJECT REVENUE SHIELD
Revenue Protection Intelligence (RPI): Reducing System Losses Through AI-Powered Revenue Intelligence and Consumer Analytics
A Proactive, Data-Driven Framework for Non-Technical Loss Reduction in a Philippine Electric Cooperative

#MORESCO1 #ProjectRevenueShield #BestActionLearningProject #AIM #ElectricCooperativeLeadership #RevenueProtection #ArtificialIntelligence #ConsumerAnalytics #SystemLossReduction #Innovation #ServiceExcellence

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MORESCO-1 proudly congratulates General Manager Engr. Collen B. Tarcelo, PEE, on earning his Postgraduate Certificate in Electric Cooperative General Management from the Asian Institute of Management (AIM).

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Leadership Brand Statement

I aspire to be remembered as a leader who guided MORESCO-1 into a new era of trailblazing innovation and trust. My legacy will be defined by a commitment to unifying our organization, empowering my team to excel, and ensuring that our advancements in electrification serve as a lasting catalyst for the prosperity and well-being of the communities we serve.

GM COLLEN B. TARCELO PEE

After completing an intensive month-long program from June 29 to July 30, 2026, the graduates have strengthened their leadership, governance, and management competencies essential to advancing the mission of electric cooperatives and delivering better service to member-consumer-owners across the country.

As a meaningful keepsake of their journey, the graduates unveiled their Leadership Brand Statements, a distinctive alternative to the traditional yearbook that reflects each participant’s personal leadership philosophy, commitment to service, and vision for the future of the electric cooperative sector.

The program, developed in partnership with the Asian Institute of Management (AIM), reflects PHILRECA and NAGMEC’s continuing commitment to investing in the professional development of electric cooperative leaders and fostering excellence in the rural electrification sector.

PHILRECA and NAGMEC also express their sincere appreciation to AIM, its faculty, and all resource persons for sharing their expertise and making the program a meaningful learning experience.