The Management of MORESCO-1 takes the final push of pursuing the ISO 9001:2015 Certification by 2023. As an activity for its roll-out, the Quality Management Office facilitated the Root Cause Analysis Training held last Thursday, January 5, 2023 at the Emmanuel Pelaez Training Center (EPTC) Function Hall.

The resource person was again the Principal Consultant and CEO of AGF Consulting Group Philippines – Mr. Angel “Jong” G. Fernandez. He holds a profound background in consulting industry both local and international, one of which was being the ISO 9001:2015 Lead Auditor of IRCA (International Register of Certificated Auditors).

The first given training was on Gap Assessment to assess if the current practices of MORESCO-1 Quality Management System are compliant with the ISO 9001:2015 Standard and identify the improvements needed for ISO Certification. While, the second training series was on ISO Awareness which was actively participated by process owners with planning workshop for the Quality Management System of MORESCO-1.

The Root Cause Analysis aims to tach the participants to identify potential causes, determine the cause | s are root causes, and address those to ensure the effect (the problem) does not recur.

For the activity to be more meaningful, GM Jovel Ubay-Ubay gave words of encouragement to the participants, emphasizing the importance of establishing effective processes for operational efficiency and embrace the experience positively.

The rollout aims to inform all process owners of the documentation required by the standards in MORESCO-1 prior to the implementation. Held on the same engagement was the ceremonial signing of the MORESCO-1 Quality Management System documentation.

These initiatives aim to improve the business operation of MORESCO-1 to provide consistent quality service to its Member-Consumer-Owners. (Archibald Pacana, CPRO)

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