In reference to PAGASA Tropical Cyclone Bulletin No. 5 issued at 8:00 AM today, Severe Tropical Storm TINO (KALMAEGI) has placed Northern Mindanao under Tropical Cyclone Wind Signal No. 1, including Misamis Oriental and the northern portion of Bukidnon, where MORESCO-1 operates.
In view of this development, MORESCO-1 is hereby placed under YELLOW ALERT STATUS effective immediately.
All departments, particularly those involved in operations, dispatch, and restoration, are directed to conduct necessary precautionary measures and ensure readiness for any possible weather-related incidents.
This alert shall remain in effect until further notice or until the downgrade of weather conditions.
Stay safe and remain on alert.
For guidance and strict compliance.
ENGINEERING SERVICES DEPARTMENT MANAGER Dispatch & Restoration Team / Alternate Emergency Response
PUBLIC HOLIDAY ADVISORY In observance of the All Saints’ Day long weekend
Dear Valued Member-Consumer-Owners,
In observance of the long weekend brought by the declaration of Friday, October 31, 2025, as All Saints’ Day Eve, please be informed that MORESCO-1 offices will be CLOSED on the following dates:
October 31 (Friday) – All Saints’ Day Eve November 1 (Saturday) – All Saints’ Day November 2 (Sunday) – All Souls’ Day
However, selected paying stations and teller services will remain OPEN during the holiday period. Please refer to our official infographic for the list of open service points and their operating hours.
For your convenience, you may also settle your electric bills through our partner payment centers and online channels, which will continue to accept transactions during the holidays:
Partner Payment Centers and Banks: • SM Malls Paying Centers • Savemore Paying Centers • UCPB – Bulua, CDO • Chinabank Savings – Cogon, CDO • Robinsons Bank – Limketkai, CDO • Banco de Oro (BDO) – Over-the-Counter and Online Platforms
Digital and E-Wallet Partners: • ECPay Payment Partners • GCash • Maya (formerly PayMaya) • 7-Eleven Outlets
REMINDER: Please ensure that your power bill is not past due and that you have no outstanding arrears before making payments through these partner channels to avoid service interruptions.
For Power-Related Concerns: Our Operations and Maintenance crews will remain on standby 24/7 to respond to emergencies and power-related issues. You may reach us through our Customer Service Hotlines:
GLOBE:
0917-325-8560 (Texts)
0917-794-8314 (Calls)
SMART:
0920-955-8560 (Texts)
0949-889-2047 (Calls)
You may also message us directly via our official MORESCO-1 Facebook Messenger page for assistance.
This advisory is issued for the guidance and information of all our valued Member-Consumer-Owners (MCOs).
Thank you for your continued cooperation, and may we all have a peaceful and meaningful observance of All Saints’ and All Souls’ Days.
ATTENTION: GOLDEN CARE DAY: A MORESCO-1 RAFEA CSR ACTIVITY FOR SENIOR CITIZEN’S MONTH
In celebration of Senior Citizens’ Month, the MORESCO-1 Rank and File Employees Association (RAFEA) is extending its care and appreciation to our beloved Lolos and Lolas through a day of pampering and relaxation! ????
RAFEA Golden Care Activities:
REE HAIRCUT – with 3 barbers ready to give you a fresh look
FREE MASSAGE – by 2 skilled massage therapists for a soothing treat
FREE HAIR COLOR – courtesy of the Rafea Ladies’ Team
Come, join us, and let’s celebrate the golden years with smiles, laughter, and care. Because you deserve the best in every season of life! ????
