In its ongoing commitment to improve operational efficiency through technological integration, MORESCO-1 has reintroduced an enhanced version of its work order management and field monitoring tool—WEBM1.
WEBM1 is an application designed to streamline the workflow of MORESCO-1’s fieldworkers by allowing them to provide automatic feedback directly into the system from the field. This app empowers workers to report the status of work orders—whether they are completed or if there are specific issues encountered. A key feature of WEBM1 is its timestamp function, which logs the exact time a work order is executed or attempted, providing a more precise and accurate record of field activities.
The tool allows for online dispatching and real-time work order feedback, enabling managers to monitor field operations remotely, even when they are not in the office. This results in more efficient decision-making and faster response times, particularly in managing scheduled, unscheduled, and emergency power interruptions.
The real-time data fed into WEBM1 from the field is integrated with SCADA (Supervisory Control and Data Acquisition), streamlining communication between field crews and Customer Welfare Officers. This automation eliminates the need for frequent calls to field crews for updates, ensuring faster monitoring and response times.
Acting General Manager Jovel B. Ubay-ubay, along with Engineering Services Manager Engr. Collen B. Tarcelo and Corporate Planning Department Manager Joni Jane F. Cabantac, have expressed positive feedback about WEBM1’s impact on MORESCO-1’s operations.
Currently, retraining on WEBM1 is being conducted for personnel in Manticao, Laguindingan, Opol, and Talakag service areas, ensuring that all fieldworkers are equipped with the knowledge and skills to maximize the benefits of this innovative system.
Through the reintroduction of WEBM1, MORESCO-1 reaffirms its dedication to technological advancement and its mission of providing faster and more efficient services to its customers.
