Late last year, MORESCO-1 shared the new Lifeline Rate Subsidy Guidelines, as provided for by Republic Act 11552.
Under the new guidelines, the Lifeline Rate can be availed by 4Ps Program beneficiaries or non-4Ps beneficiaries whose family income falls below the poverty threshold and whose monthly electricity consumption for MORESCO-1 is 35kWh or below.
Applications and requirements may be submitted physically to any MORESCO-1Service Area Office, or electronically via MORESCO-1 Facebook page, MORESCO-1 website, and in all our social media platforms.
For inquiries or clarifications, kindly visit any MORESCO-1 Service Area thru our Customer Welfare Officers:
SERVICE AREAS
Talakag Service Area (TSA)
0917-553-5232
Laguindingan Service Area (LSA)
0917-848-1624
Manticao Service Area (MSA)
0998-554-7020
Opol Service Area (OSA)
0917-709-1549
Thru our Hotline numbers:
GLOBE:
0917 325 8560 (TEXTS)
0917 794 8314 (CALLS)
SMART:
0920 955 8560 (TEXTS)
0999 883 8614 (CALLS)
For queries relating to the implementation of RA 11552 and its Implementing Rules and Regulations, kindly contact Energy Regulatory Commission’s (ERC) Lifeline Program hotline numbers: (02) 8689 5372 loc 5222 (Pasig City), (63) 905 343 2292 (Cebu City) or (63) 956 305 3313 (Davao City).