Category: Advisories

Advisories/LIFELINE RATE | LIFELINE SUBSIDY

PUBLIC HOLIDAY ADVISORY – All Saints’ Day on Friday, November 1, and All Souls’ Day on Saturday, November 2,

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In observance of All Saints’ Day on Friday, November 1, and All Souls’ Day on Saturday, November 2, please be advised of the following office schedule adjustments:

Office Closures and Open Payment Stations

  • MORESCO-1 Offices will be closed on Friday, November 1, and operations will resume on Monday, November 4.
  • The following offices will remain open with limited service on the dates specified:
    • Friday, November 1:
      • LUMBIA PAYING STATION – Open all day
      • TALAKAG SERVICE AREA (Teller only) – Open all day
    • Saturday, November 2:
      • LUMBIA PAYING STATION – Open all day
    • Sunday, November 3:
      • MANTICAO SERVICE AREA (Teller only) – Open half day

Regular office operations for all locations will resume on Monday, November 4.

Power Service Support

Our Operations and Maintenance crew will be on standby to respond to power-related concerns during this period. For assistance, please reach out via our hotlines or send a message through our official Facebook page.

Contact Hotlines

For urgent inquiries, you may contact us through the following numbers:

GLOBE

  • 0917 325 8560 (for texts)
  • 0917 794 8314 (for calls)

SMART

  • 0920 955 8560 (for texts)
  • 0999 883 8614 (for calls)

Payment Options

To help avoid service interruptions, kindly ensure your power bill is current, with no outstanding dues. Bills may be settled at the following locations and online partners:

  • SM Malls Paying Centers
  • SAVEMORE Paying Centers
  • UCPB – Bulua, CDO
  • China Bank Savings – Cogon, CDO
  • Robinsons Bank – Limketkai, CDO
  • ECPay Partners including GCash, Paymaya, and 7-Eleven outlets
  • Banco De Oro (BDO) – Over-the-counter and online payment options

Thank you for your understanding and cooperation. Stay safe and have a meaningful observance of the holiday.

2024 Generation Charges/Advisories/Generation Charges

GENERATION CHARGES – SEPTEMBER 2024

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Arun klaro sa atong mga member-consumer-owners (MCOs) ang breakdown sa atong balayranan sa generation matag bulan karung tuiga ug sa umaabot, ania ang binulan nga “Breakdown of Generation Rates” o ang atong balayrunon sa kuryente ngadto sa mga independent power producers (IPP) o generation (suppliers) nga atong gi-angkatan sa kuryente niadtong bulan sa SEPTEMBER 2024.

Gimando sa Energy Regulatory Commission (ERC) ang tanan distribution utility sa tibuok nasud sa istrikto nga pag-paskin sa binulan nga generation rates breakdown sa tanang planta diin nag-angkat kini sa enerhiya | kuryente.

Kini arun makita sa tanan konsumidor sa kuryente asa gayud ang dako ug pahat sa charges sa sa tanan players sa paghimo, pakutay ug pag-apud’apud sa gahum dagitab.

Ang MORESCO-1 adunay takus sa pagpili sa kung kang kinsa nga IPP mukuha ug kuryente alang sa iyang distribution feeds arun maka-minimize sa monthly power rates niini.

Daghang salamat.

Advisories/Posts

MORESCO-1 Enhances Operational Efficiency with the Reintroduction of WEBM1: A Work Order Management and Field Monitoring Tool

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In its ongoing commitment to improve operational efficiency through technological integration, MORESCO-1 has reintroduced an enhanced version of its work order management and field monitoring tool—WEBM1.

WEBM1 is an application designed to streamline the workflow of MORESCO-1’s fieldworkers by allowing them to provide automatic feedback directly into the system from the field. This app empowers workers to report the status of work orders—whether they are completed or if there are specific issues encountered. A key feature of WEBM1 is its timestamp function, which logs the exact time a work order is executed or attempted, providing a more precise and accurate record of field activities.

The tool allows for online dispatching and real-time work order feedback, enabling managers to monitor field operations remotely, even when they are not in the office. This results in more efficient decision-making and faster response times, particularly in managing scheduled, unscheduled, and emergency power interruptions.

The real-time data fed into WEBM1 from the field is integrated with SCADA (Supervisory Control and Data Acquisition), streamlining communication between field crews and Customer Welfare Officers. This automation eliminates the need for frequent calls to field crews for updates, ensuring faster monitoring and response times.

Acting General Manager Jovel B. Ubay-ubay, along with Engineering Services Manager Engr. Collen B. Tarcelo and Corporate Planning Department Manager Joni Jane F. Cabantac, have expressed positive feedback about WEBM1’s impact on MORESCO-1’s operations.

Currently, retraining on WEBM1 is being conducted for personnel in Manticao, Laguindingan, Opol, and Talakag service areas, ensuring that all fieldworkers are equipped with the knowledge and skills to maximize the benefits of this innovative system.

Through the reintroduction of WEBM1, MORESCO-1 reaffirms its dedication to technological advancement and its mission of providing faster and more efficient services to its customers.