Delivering exceptional customer service holds significant advantages for businesses, given its pivotal role in meeting customers’ expectations. To achieve this, our focus must be on effectively providing exemplary service to our member-consumer owners.
The establishment of the Jampason Satellite holds crucial importance in efficiently serving our member-consumers in Libertad and Initao Districts. Demonstrating value to them exemplifies superior customer service. The Manticao Service Area perceives this endeavor as instrumental in preserving our franchise and creating an optimal environment for strategizing our marketing efforts.
Commencing operations on April 2, 2024, the Jampason Satellite Office, situated within the MORESCO-1 facility in Brgy. Jamapson, Initao, Misamis Oriental, will cater to the community’s needs. It will be open for visits from Monday to Friday, from 8:00 am to 5:00 pm, and will feature:
A well-structured Collection Center to manage tasks and payments efficiently.
A Customer Welfare facility dedicated to assisting new applicants, facilitating reconnections, and addressing other concerns of member-consumers.
A Line Maintenance Crew tasked with ensuring seamless operations and resolving any service-related issues promptly.
Residential consumers are most often household customers who need electricity for light and appliances only.
MIUBOS ANG ATONG “POWER RATES” alang sa atong mga RESIDENTIAL CONSUMERS para sa Billing Month sa MARSO 2024 – – – – PHP10.5159 /KWH.
Adunay kinatibuk-ang pag-ubos balor ug PHP 0.2265/kWh alang sa mga residential customers.Bisan pa ug adunay pag-ubos sa variable cost sa pipila nato ka mga IPP Suppliers ug sa Wholesale Electricity Spot Market (kun WESM), adunay pag-ubos sa atong Generation Rate ngadto sa PHP0.2631/kWh, apil na usab ang pagkunhod sa atong System Loss Charge balor ug PHP 0.0224/kWh.
Bisan man tuod ug mikunhod ang Generation ug System Loss Rate, ang Transmission Rate mi-taas ug balor PHP 0.0761/ kWh.
Kini nga mga makanunayong kausaban mi resulta sa atong effective rate karung bulana ngadto sa PHP 10.5159 / kWh alang sa mga Residential nga konsumidor.
Sa kasamtangang bahin, kini ang taripa sa uban natong consumers:
LOW VOLTAGE CONSUMERS – Ang Low Voltage adunay kinatibuk’ang pag-ubos ug PHP 0.2249 matag KwH nga adunay effective rate balor ug Php 9.5462 / kWh. –(LOW VOLTAGE CONSUMERS are those whose electric connections are tapped into MORESCO-1’s secondary lines or those lines that come after the transformers. Low voltage lines carry a range of 240 to 480 volts of electricity. Few examples are small commercial, street lights, and some other public buildings.)
LOW VOLTAGE CONSUMERS are those whose electric connections are tapped into MORESCO-1’s secondary lines or those lines that come after the transformers. Low voltage lines carry a range of 240 to 480 volts of electricity. Few examples are small commercial, street lights, and some other public buildings.
HIGH VOLTAGE CONSUMERS – Ang High Voltage adunay kinatibuk’ang pag-ubos balor ug PHP0.3046 ug adunay effective rate balor ug PhP8.5974/ kWh ug demand rate PhP 696.6512 / Kw (with VAT). – (HIGH VOLTAGE CONSUMERS are those users whose electric connections are tapped into MORESCO-1’s primary lines or those lines that come before the transformer. High voltage lines carry 7.62 kilovolts (kV), 13.2 kV or 23 kV of electricity. Few examples are large commercial, plants and special operations with industrial loads.)
HIGH VOLTAGE CONSUMERS are those users whose electric connections are tapped into MORESCO-1’s primary lines or those lines that come before the transformer. High voltage lines carry 7.62 kilovolts (kV), 13.2 kV or 23 kV of electricity. Few examples are large commercial, plants and special operations with industrial loads.
PALIHUG AYAW NA PAGLANGAN SA PAGBAYAD SA INYONG BINULAN NGA BALAYRONON SA KURYENTE, KAY ATO NANG GISUGDAN ANG ‘ONE MONTH DISCONNECTION POLICY.”
In observance of the Lenten Season traditions, MORESCO-1 Offices and entire Paying Stations | Facilities will be closed, (though a few Pay Stations | Tellering Points will be OPEN on Wednesday, March 27, 2024).
All will resume on MONDAY | APRIL 1, 2024
OPEN HALF-DAY ON WEDNESDAY, MARCH 27, 2024
Laguindingan Service Area
Naawan Paying Station
AIMCOOP Lugait
OPEN WHOLE DAY ON WEDNESDAY, MARCH 27, 2024
Talakag Service Area
Lumbia Pay Station
Initao Pay Station
Manticao Service Area
Opol Service Area
You may call our hotline or message us here in our official Facebook page for any power related concerns in your area, our Operations and Maintenance crew will be on standby to respond to any reports.
MORESCO-1 NUMBERS:
SERVICE AREAS
Talakag Service Area (TSA) 0917-553-5232
Laguindingan Service Area (LSA) 0917-848-1624
Manticao Service Area (MSA) 0998-554-7020
Opol Service Area (OSA) 0917-709-1549
24 HOUR CUSTOMER SERVICE HOTLINE NUMBERS
GLOBE
0917-325-8560 (Texts)
0917-794-8314 (Calls)
SMART
0920-955-8560 (Texts
0949-889-2047 (Calls)
For bills payment, you may settle it to any of the following payment centers;
