In observance of the Special and Regular Non-Working Holidays during the Christmas and New Year season, please be advised that MORESCO-1 offices will be CLOSED on the designated holiday dates, except for the following Pay Stations and Teller Services, which will remain OPEN on specified days and schedules, as reflected in the official holiday infographic.
We encourage all Member-Consumer-Owners (MCOs) to refer to the official MORESCO-1 Festive Holidays Infographic for the complete and date-specific list of open service points and operating hours.
REGULAR WEEKEND OPERATIONS
OPEN ON SATURDAYS
- Opol Payment / Tellering
8:00 AM – 12:00 NN - Laguindingan Payment Window
8:00 AM – 4:00 PM - Talakag Payment Window
8:00 AM – 12:00 NN
OPEN ON SUNDAYS
- Manticao Payment / Tellering
8:00 AM – 12:00 NN
BILL PAYMENT OPTIONS DURING THE HOLIDAYS
For your convenience, MCOs may continue settling electric bills through our accredited partner banks, payment centers, and digital channels, which remain operational during the holiday period.
Partner Payment Centers and Banks
- SM Malls Paying Centers
- Savemore Paying Centers
- UCPB – Bulua, CDO
- Chinabank Savings – Cogon, CDO
- Robinsons Bank – Limketkai, CDO
- Banco de Oro (BDO) – Over-the-Counter and Online Banking
Digital and E-Wallet Partners
- ECPay Payment Partners
- GCash
- Maya
- All 7-Eleven Outlets
Reminder:
Please ensure that your electric bill is not past due and that you have no outstanding arrears prior to making payments through partner channels to avoid possible service interruption.
FOR POWER-RELATED CONCERNS
MORESCO-1 Operations and Maintenance Teams will remain on 24/7 standby throughout the holiday season to respond to power-related reports and emergencies.
Customer Service Hotlines
GLOBE
- 0917-325-8560 (Text)
- 0917-794-8314 (Call)
SMART
- 0920-955-8560 (Text)
- 0949-889-2047 (Call)
MORESCO-1 remains steadfast in its commitment to deliver reliable, responsive, and continuous electric service to all our Member-Consumer-Owners.
We thank you for your understanding and cooperation.
MERRY CHRISTMAS and a PROSPEROUS NEW YEAR to everyone!
— MORESCO-1 Management