Laguindingan Service Area temporarily transferred to adjacent EPTC | M1 Covered Court

Due to the impending construction of the new MORESCO-1 Administration Building, the Laguindingan Service Area (LSA) will transfer its client-facing services to a temporary customer service facility located behind the Emmanuel Pelaez Training Center (EPTC) Building before the M1 Covered Court. All these are in the MORESCO-1 operations facility adjacent to MORESCO-1 headquarters.

Services catered to in this office are as follows:

✔️CUSTOMER ACOOUNTS:

🔵 Tellering Services

🔵 Billing Concerns


✔️MARKETING AND SALES:

🔵 New Connections Applications

🔵 Customer Requests, Queries and Concerns


For other inquiries outside the concerns and jurisdiction of LSA, you may direct these through the following hotlines:

GLOBE: 0917 325 8560 (TEXTS) or 0917 794 8314 (CALLS)

SMART: 0920 955 8560 (TEXTS) or 0949 889 2047 (CALLS)

THANK YOU AND KEEP SAFE.

POWER RATES – March 2022

PAHIBALO PARA SA TANAN NATONG MGA MEMBER-CONSUMER-OWNERS (MCOs)

MAO KINI ANG ATONG “POWER RATES UPDATE” alang sa atong mga RESIDENTIAL CONSUMERS para sa Billing Month sa Marso 2022 —-Php13.1346 /kWh

Adunay pagsaka sa presyo sa kuryente balor ug 1.1396 centavos kada kWh tungod kay ang Systems Loss Rate misaka ug Php 0.0070 /kWh ug ang Power Act Reduction Rate miubos ug 0.0228.Gusto natong ipahinumdom sa tanang mga MCOs nga ang taripa sa MORESCO-1 striktong ginapasubay ug gina-regulate sa Energy Regulatory Commission (ERC). Maong ang atuang Power Bill Computation naka-base sa mga balaud nga gina-pagawas sa ERC, kung diin:

1. GENERATION, TRANSMISSION ug GOVERNMENT CHARGES – Ihan-ay kini isip mga “Pass-Through Costs”. Tungod kay ang MORESCO-1 usa ka non-stock, non-profit, service oriented nga kooperatiba sa serbisyo sa kuryente, dili kita pwede magpa-tubo. Kung unsa gayud ang tinuod ug tataw nga palit sa pag-angkat sa kuryente gikan sa mga Power Generation Companies, mga gasto sa atong pag-gamit sa mga High Voltage Power Lines sa NGCP para maabot ang gipang-angkat nga kuryente ni MORESCO-1 sa iyang mga substations ug ang buluwisan sa kuryente, mao lamang sab ang sukton ug walay bisan pila ka sentimo nga nadugang.

2. DISTRIBUTION CHARGE – Kini mao ang galastohan sa pag-apud-apud sa kuryente nga mupa-ingon sa atuang MORESCO-1. Isip usa ka non-stock, non-profit, service oriented nga kooperatiba sa kuryente, ang taripa dili pwede magpa-ginansya, dapat igu lamang para sa atuang Operation, Maintenance ug Capital Expenditure Projects. Kini naka-basi sa ERC Rules for Setting Electric Cooperatives’ Wheeling Rates (RSEC-WR).

Ang pag-saka sa taripa nga mukabat Php1.1396/ kwh alang sa mga residential customers nagumikan sa mosunod:

1) Generation Rate – Php 1.0355 /kWh

2) Transmission Rate – Php 0.0268 /kWh

3) Power Act Reduction Rate miubos ug 0.0228

Bisan adunay pagsaka:

1) System Loss Rate by – Php 0.0070 /kWh

Mi’resulta sa atong effective residential rate balor ug Php13.1346 /kWh

Samtang and Low Voltage adunay kinatibuk’ang pag-saka ug 1.0947 nga adunay effective rate balor ug Php13.1346 /kWh samtang ang High Voltage adunay kinatibuk’ang pag-saka ug 1.0095 ug adunay effective rate balor ug Php11.3803 /kWh.

ATONG MAKITA SA ATONG ELECTRIC BILL NGA ANG KAUSABAN SA ATUANG TARIPA SA KURYENTE SA MATAG BULAN GAAGAD LAMANG SA ACTUAL NGA KAUSABAN SA MGA PASS-TROUGH COSTS NGA GILANGKUBAN SA GENERATION, TRANSMISSION, UG GOVERNMENT CHARGES.

SALAMAT SA INYONG MAKANUNAYON NGA SUPORTA, KA-MORESCO-1!

Advisory: BDO Payment Centers Engagement

https://drive.google.com/file/d/1ONI4RMM6YhJ-8t6NKV5OA0Zq88mF0tpm/view?usp=sharing

TO ALL MORESCO-1 MEMBER-CONSUMER-OWNERS

In partnership with BDO Unibank, Inc., we officially launch our MORESCO-1 and BDO Payment Centers Engagement. BDO already conducted all necessary preparations including user acceptance tests and reports protocols. BDO have already started soft opening since August 27, 2021 as test period for those customers who were aware of the services.

BDO will receive payment from the following channels that were successfully enabled to further augment existing collection process.

1. Over-The-Counter (OTC)

2. Personal Online Banking (POB)

3. Business Online Banking

4. Automated Teller Machines (ATM)

Settle your bills anytime, anywhere through these BDO payment channels:

⚫️ ONLINE BANKING BILLS PAYMENT | Log in to your BDO Online Banking account at https://online.bdo.com.ph

 Click Enrollment > Company / Biller (MORESCO-1) > Enroll

 Fill out the Enrollment Details and click Submit

 Once enrolled, go to Pay Bills and Reload > Bills Payment > Pay Bills

 Fill out Payment Details and click Submit

NOTE: Enrolling your Biller via Online Banking Bills Payment allows you to pay your bills thru any BDO ATM nationwide.

⚫️ MOBILE BANKING BILLS PAYMENT | Log in to your BDO Mobile Banking app via your smartphone or tablet

 Click Enrollment Services > Enroll Company / Biller (MORESCO-1)

 Fill out the Enrollment Details

 Once enrolled, go to Pay Bills > Enrolled Billers

 Fill out Payment Details and click Continue

⚫️ BILLS PAYMENT via ATM

 Select the Bills Payment button

 Select the type of account that will be used to pay

 For Enrolled Bills Payment, select Enrolled Accounts

 Enter the amount to be paid > Enter the 6-digit PIN and Confirm

⚫️ OVER-THE-COUNTER (OTC) Deposit Payment at any BDO Branch

 Get a copy of BDO Transaction Slip

 Fill out the necessary details:

o Company Name: MORESCO-1

o Institution / Client Code: 1627

o Subscriber’s 12-Digit Account Number

o Subscriber’s Name: (First name + Last name)

 Give the filled-out BDO Transaction Slip to the teller.