POWER SUPPLY PROCUREMENT PLAN 2024 – 2033
NOTICE OF HIRING- COMMUNICATION DISPATCH SPECIALIST – PROJECT-BASED
DEADLINE OF SUBMISSION : NOVEMBER 22, 2024
JOB OBJECTIVE
- Responsible for the implementation of proper delivery of Information to various internal and external stakeholders ensuring proper dispatch to concerned units, maintains logs, and monitors, and providing appropriate feedback and reports.
TASKS AND RESPONSIBILITIES
- Conducts timely, accurate, and responsive information dispatch in support of the Cooperative’s Operations pertaining to Load Dispatch, Coordinative Information During Power Interruptions, and data gathering for load forecasting.
- Conducts proper dispatch of consumer request and complaints to proper implementing units and provide responsive and timely recording and feedback mechanismss using radio, telephone, and short messaging communication systems.
- Operates the Communications Systems (Radio, Telephone, and Short Messaging System) of the Cooperative
- Tests Communication Systems and reports defects in connectivity and applications for immediate repair and restoration
- Receives calls from Consumers and Internal Customers, maintains logs, and dispatch information to concerned units
- Attends to customer requests and complaints
- Provides Feedback to Customers and other stakeholders on requests and complaints
- Gathers data required for load forecasting
- Summarizes data from customer requests and complaints
- Prepares Job Orders and dispatch to the Line Crews
- Broadcasts Short Messaging Systems
- Coordinates with Line Crew during Power Interruption works and ensures proper protocol on communication during operations
- Checks and evaluates billings of TELCO’s and internet service providers and process timely request for payments.
QUALIFICATIONS
- Graduate in Communication-related courses
- Must have at least 1 year of related experience preferably in Customer Care
- Adept in the latest Communication Systems Operations
- Resident within the franchise area
COMPETENCY REQUIREMENTS
- With High Customer Service Skills
- Computer Literate
- With Excellent Communication Skills
- Shares the vision and mission of the cooperative, and demonstrates behavior consistent with the cooperatives core values.
For interested applicants:
Please send your application letter, Resume, and Transcript of Records to
THE HR Manager, Moresco-1 Headquarters, Laguindingan, Misamis Oriental or email thru
https://tinyurl.com/MORESCO1Careers
Only qualified applicants will be shortlisted.
Deadline of submission on November 22, 2024
JOVEL B. UBAY-UBAY, PEE
Acting General Manager
MORESCO-1 to Hold This Year’s Flagship Event: BLF 2024 on December 4
Following the success of MORESCO-1’s Big Loads Forum on November 29, 2022, and the highly engaging LGU Energy Forum on January 17, 2023, participant feedback highlighted both events as insightful, informative, and comprehensible. When surveyed, attendees unanimously supported the idea of making these forums an annual event—a testament to their significant value.
The BLF 2024 will address pressing issues and emerging trends within the energy sector, delivering comprehensive updates for both high and low voltage consumers (HV/LV) within MORESCO-1’s franchise area. Attendees can expect in-depth discussions covering the Power Supply Outlook, Retail Competition and Open Access (RCOA), the Wholesale Electricity Spot Market (WESM), Net Metering, the Green Energy Option Program, MORESCO-1’s strategic future-proofing initiatives, and the bill deposit mechanism, among others. This forum aims to bolster the cooperative’s role as a trailblazer by fostering partnerships and promoting meaningful collaboration.
The event will also honor our valued big load partners, expressing heartfelt gratitude for their exemplary commitment and outstanding contributions to MORESCO-1. Their timely, consistent, and punctual payments for energy consumption have been instrumental to the cooperative’s continued success. This unwavering dedication not only drives operational efficiency but also fortifies MORESCO-1’s standing as one of the nation’s top-performing electric cooperatives.
Key resource speakers for the event include MORESCO-1’s Engineering Services Manager, Collen B. Tarcelo; Corporate Planning Manager, Joni Jane F. Cabantac; Manticao Service Area Manager, Jogiepril D. Legaspi; with a keynote address by Acting General Manager, Jovel B. Ubay-Ubay.
Additionally, a dedicated Energy Forum tailored for local government units and their Municipal Councils will be scheduled shortly after the BLF 2024.
This flagship event is spearheaded by the Institutional Services Department (ISD), with the Member Customer Development Chief and the Corporate Public Relations Office at the forefront, in collaboration with Corporate Planning, Engineering Services, the Management Committee, and the Service Area Offices in Talakag, Opol, Laguindingan, and Manticao.
(Archibald G. Pacana, CPRO)