As stated in Malacañang Proclamation No. 727, January 29, 2025, is declared a special non-working holiday throughout the country in observance of Chinese New Year. In effect, MORESCO-1 OFFICES WILL BE CLOSED ON
WEDNESDAY, JANUARY 29, 2025
and will resume on
THURSDAY, JANUARY 30, 2025
EXCEPT of the following which will be OPEN as indicated in the infographic below.
You may call our hotline or message us here in our official Facebook page for any power related concerns in your area, our Operations and Maintenance crew will be on standby to respond to any reports.
You may direct your concerns through the following hotlines:
GLOBE:
0917 325 8560 (TEXTS)
0917 794 8314 (CALLS)
SMART:
0920 955 8560 (TEXTS)
0999 883 8614 (CALLS)
For bills payment, you may settle it to any of the following payment centers;
SM Malls Paying Centers
SAVEMORE Paying Centers
UCPB – Bulua, CDO
Chinabank Savings – Cogon, CDO
Robinsons Bank – Limketkai, CDO
ECPay Payment Partners including GCash, Paymaya & 7-Eleven Outlets
Banco De Oro OTC and Online Payment Method
Kindly make sure that your power bill is not past due and without arrears.
Thank you for your continued support and have a meaningful holiday!
Electric cooperatives from Northern Mindanao, including FIBECO, MORESCO-I, MORESCO-II, BUSECO, LANECO, MOELCI-I, MOELCI-II, and CAMELCO, will convene for an Orientation and Briefing on Joint Ventures with Embedded Generation on Thursday, January 30, 2025 at the Eaton Hall, Mallberry Suites and Business Hotel in Cagayan de Oro City . The event, to be hosted by the Northern Mindanao Electric Cooperatives Association (NORMECA), aimed to equip the Board of Directors and management teams with the knowledge needed to explore joint ventures and renewable energy opportunities.
The rationale behind the coming activity highlights the coops’ focus on distribution, with limited expertise in managing generation-related ventures. To address this gap, the orientation will provide insights into the legal and technical aspects of joint ventures and renewable energy development, to be facilitated by the expertise of TERRED.
A comprehensive session on Renewable Energy Development and Green Financing for Electric Cooperatives, will be led by Engr. Ray Vincent B. Manzano, and a discussion on Photovoltaic Modules and Solar Home Systems (PVM/SHS), will be presented by Engr. Chyrenor A. Javier.
This orientation emphasizes the importance of active participation from the Board of Directors, who play a critical role as the Head of the Procuring Entity and decision-makers. With joint ventures and renewable energy projects poised to strengthen the sustainability of electric cooperatives, the event will serve as a vital platform for capacity building and informed decision-making. (Archibald Pacana, NORMECA Lead Secretariat)
• Responsible for the implementation of proper delivery of Information to various internal and external stakeholders ensuring proper dispatch to concerned units, maintains logs, and monitors, and providing appropriate feedback and reports.
TASKS AND RESPONSIBILITIES
• Conducts timely, accurate, and responsive information dispatch in support of the Cooperative’s Operations pertaining to Load Dispatch, Coordinative Information During Power Interruptions, and data gathering for load forecasting.
• Conducts proper dispatch of consumer request and complaints to proper implementing units and provide responsive and timely recording and feedback mechanisms using radio, telephone, and short messaging communication systems.
• Operates the Communications Systems (Radio, Telephone, and Short Messaging System) of the Cooperative
• Tests Communication Systems and reports defects in connectivity and applications for immediate repair and restoration
• Receives calls from Consumers and Internal Customers, maintains logs, and dispatch information to concerned units
• Attends to customer requests and complaints
• Provides Feedback to Customers and other stakeholders on requests and complaints
• Gathers data required for load forecasting
• Summarizes data from customer requests and complaints
• Prepares Job Orders and dispatch to the Line Crews
• Broadcasts Short Messaging Systems
• Coordinates with Line Crew during Power Interruption works and ensures proper protocol on communication during operations
• Checks and evaluates billings of TELCO’s and internet service providers and process timely request for payments.
QUALIFICATIONS
• Graduate in Communication-related courses
• Must have at least 1 year of related experience preferably in Customer Care
• Adept in the latest Communication Systems Operations
• Resident within the franchise area
COMPETENCY REQUIREMENTS
• With High Customer Service Skills
• Computer Literate
• With Excellent Communication Skills
• Shares the vision and mission of the cooperative, and demonstrates behavior consistent with the cooperatives core values.
For interested applicants: Please send your application letter, Resume, and Transcript of Records to THE HR Manager, Moresco-1 Headquarters, Laguindingan, Misamis Oriental or email thru https://tinyurl.com/MORESCO1Careers
