Frequently Asked Questions (FAQs)

Where can I pay my bills?

  • MORESCO-1 Service Areas (Talakag, Opol, Laguindingan, Manticao)
  • MORESCO-1 Paying Stations
  • SM Payment Centers
  • Savemore Payment Centers
  • UCPB Bulua
  • Chinabank Savings – Cogon, CDO
  • ROBINSONS Bank – Limketkai, CDO
  • Rural Bank – El Salvador
  • Rural Bank – Gitagum
  • GCash
  • ECPay at 7-Eleven

Can I pay my bill via credit card? Can I pay my bill through online banking?

We regret to inform you that we do not have that payment option as of the moment. However, we are working towards this for your convenience.

Do you want to receive text updates on scheduled power interruptions, unscheduled power interruptions, notices and other advisories?

TEXT:
REG <SPACE> <ACCOUNT NUMBER>

SEND TO:
0917-325-8560 (Globe)
0920-955-8560 (Smart)

Pila ang akong bill?

TEXT:
BILL <SPACE> <ACCOUNT NUMBER>

SEND TO:
0917-325-8560 (Globe)
0920-955-8560 (Smart)

Unsaon pag bayad through GCash?

  1. Log in to your GCash App.
  2. Click the Pay Bills option.
  3. Select Electric Utilities.
  4. Scroll to find MORESCO1.
  5. Input the 8 digit numbers located in your power bill.
    Your account number can be found on the upper portion of your power bill. It is the 8 digit number in between the hyphen (-) and the letter R.
    Example:10-10181712-R
    Input only “10181712”
  6. Input your complete account name.
  7. Once you have filled up with the complete details, click next to proceed.
  8. Take a screenshot of your payment and send a copy of the screenshot to the MORESCO-1 Facebook page.

    NOTE:
    – Payments made through GCash will be reflected within 2-3 days.
    – In case your account is PAST DUE, please settle it in your respective service areas.

Pila ang mabayaran kung magpataod ug kurente?

Membership Fee – Php 5.00
Installation Fee – Php 56.00
Security Seal – Php 17.00
ID Payment – Php 50.00
Bill Deposit (Equivalent to estimated billing for one month)

Pila ang mabayaran kung magpa reconnect?

Mahimong ibalik ang serbisyo sa kuryente kon mabayaran na ang obligasyon lakip ang reconnection ug service fee nga balor ug Php 187.26.Pila ang mabayaran kung magpa reconnect?

Unsa ang mga grounds for disconnection?

  1. Ang wala pagbayad sa obligasyon sa kuryente.
  2. Illegal nga paggamit sa kuryente.
  3. Pinasikad sa mando sa ahensya sa gobyerno o kaha sa korte.
  4. Kon ang siguridad sa publiko ang mabutang sa kakuyaw.
  5. Hangyo sa usa ka rehistradong konsumante basi sa usa ka balido nga rason.
  6. Flying connection.