NOTICE OF HIRING: COMMUNICATION DISPATCH SPECIALIST – PROJECT BASED

COMMUNICATION DISPATCH SPECIALIST – PROJECT BASED

JOB OBJECTIVE

  • Responsible for the implementation of proper delivery of Information to various internal and external stakeholders ensuring proper dispatch to concerned units, maintains logs, and monitors, and providing appropriate feedback and reports.

TASKS AND RESPONSIBILITIES

  • Conducts timely, accurate, and responsive information dispatch in support of the Cooperative’s Operations pertaining to Load Dispatch, Coordinative Information During Power Interruptions, and data gathering for load forecasting.
  • Conducts proper dispatch of consumer request and complaints to proper implementing units and provide responsive and timely recording and feedback mechanism using radio, telephone, and short messaging communication systems.
  • Operates the Communications Systems (Radio, Telephone, and Short Messaging System) of the Cooperative
  • Tests Communication Systems and reports defects in connectivity and applications for immediate repair and restoration
  • Receives calls from Consumers and Internal Customers, maintains logs, and dispatch information to concerned units
  • Attends to customer requests and complaints
  • Provides Feedback to Customers and other stakeholders on requests and complaints
  • Gathers data required for load forecasting
  • Summarizes data from customer requests and complaints
  • Prepares Job Orders and dispatch to the Line Crews
  • Broadcasts Short Messaging Systems
  • Coordinates with Line Crew during Power Interruption works and ensures proper protocol on communication during operations
  • Checks and evaluates billings of TELCO’s  and internet service providers and process timely request for payments.

QUALIFICATIONS

  • Graduate in Communication-related courses
  • Must have at least 1 year related experience preferably in Customer Care
  • Adept in the latest Communication Systems Operations
  • Resident within the franchise area

COMPETENCY REQUIREMENTS

  • With High Customer Service Skills
  • Computer Literate
  • With Excellent Communication Skills
  • Shares the vision and mission of the cooperative, and demonstrates behavior consistent with the cooperatives core values.

For interested applicants:

Please send your application letter, Resume, and Transcript of Records to

THE HR Manager, Moresco-1 Headquarters, Laguindingan, Misamis Oriental or email thru

https://bit.ly/m1careers2023

Only qualified applicants will be shortlisted.

Deadline of submission on December 1, 2023

JOVEL B. UBAY-UBAY, PEE

          General Manager

November 27, 2023 is Andres Bonifacio Day

Andres Bonifacio was a Filipino nationalist and revolutionary leader who played a key role in the Philippine struggle for independence against Spanish colonial rule in the late 19th century. He was born on November 30, 1863, in Tondo, Manila, Philippines.

Bonifacio is best known for being one of the founders and the supremo (leader) of the Katipunan, a secret society that aimed to liberate the Philippines from Spanish colonization through armed revolt. The Katipunan was instrumental in sparking the Philippine Revolution against Spanish rule in 1896.

Bonifacio, along with his fellow Katipunan members, led the early stages of the revolution. However, his leadership faced challenges, and internal conflicts within the revolutionary movement arose. Ultimately, Bonifacio was arrested and executed by Filipino revolutionary forces in 1897.

Despite his tragic end, Andres Bonifacio is remembered as a national hero in the Philippines. His contributions to the struggle for Philippine independence are commemorated annually on Bonifacio Day, usually observed on November 30th but for this year, it will be celebrated on a Monday, November 27, 2023.

ANDRES BONIFACIO DAY PUBLIC HOLIDAY MCO ADVISORY (NOVEMBER 26, 2023)

All MORESCO-1 Offices, Tellering / Collecting Centers will be closed on Monday, November 27 – Andres Bonifacio Day (Non-Working Public Holiday), except of the following which will be OPEN

Talakag Service Area (Teller Only) Open Whole Day

Lumbia Paying Station Open Whole Day

Initao Paying Station Open Whole Day

RESUMPTION OF OPERATIONS WILL BE ON TUESDAY, NOVEMBER 28.

You may call our hotline or message us here in our official Facebook page for any power related concerns in your area, our Operations and Maintenance crew will be on standby to respond to any reports.

24 HOUR CUSTOMER SERVICE HOTLINE NUMBERS

GLOBE

0917-325-8560 (Texts)

0917-794-8314 (Calls)

SMART

0920-955-8560 (Texts

0949-889-2047 (Calls)

For bills payment, you may settle it to any of the following payment centers;

  • SM Malls Paying Centers
  • SAVEMORE Paying Centers
  • UCPB – Bulua, CDO
  • Chinabank Savings – Cogon, CDO
  • Robinsons Bank – Limketkai, CDO
  • ECPay Payment Partners including GCash, Paymaya & 7-Eleven Outlets
  • Banco De Oro Online Payment

Kindly make sure that your power bill is not past due and without arrears.